Terms & Condition
Effective date: December 12, 2017
Updated on: May 24, 2020
Termes & Condition Valid for All Customer Who use Sadik Cargo. So, We suggst Please Read it Carefully before use our Service.
BUY & SEND SERVICE :
1. Occasionally, the price of products may change between the time we receive your request and the time we attempt to purchase on your behalf.
- If the price of requested items at the time we attempt purchase is lower than the price expected, The remaining funds will be Refundable.
- If the price of requested items at the time we attempt purchase is higher than the price expected, we will not purchase the items without confirmation from you.
- If the item out of stock full amount will be refund.
2. Our services are limited to order, storage, handling and shipment of your items. All items are solely your property and the condition of such items is solely your responsibility. Any problems related to your items’ condition at the time of delivery to our warehouse are solely between you and the vendor of the items.
- To avoid wrong product/defect product on delivery from vendor, use our product photo to ensure your product is ok. (check our addidional service page)
- We don’t offer to check electronics item to test power on/off, working or not and etc.
- We provide no guarantee or warranty of any kind item. Under no circumstances will we be responsible for damage prior to arrival to our warehouse, incorrect items, items in condition not as described by the vendor, items lost before delivery to our warehouse, or any other issue related to the condition, characteristics or delivery to our warehouse of item.
3. As part of our service, we will provide mediation service between you and the vendor of any item at no additional charge. Such mediation will be limited to the purpose of resolving specific issues related to the condition, characteristics, or delivery of items, including;
- Inquiries regarding the condition of items at the time of delivery
- Return / exchange requests
- Reporting an undelivered item
- Refund requests
4. At your request, we will attempt to cancel orders that have not been processed by the Vendor. (Vendor policy will be applied too)
5. If you would like to return a item that has been delivered in our warehouse, you will be responsible for all return shipping charges not covered by the vendor’s return
- We cannot refuse delivery of any unwanted parcel due to the volume of parcels received at our warehouse.
- Any refund made by the vendor will be refundable.
6. At your request, we can return items to the seller within the United Kingdom. However, you are responsible for all shipping costs associated with your return shipment.
- Any required RMA documents or prepaid return shipping labels can be submitted to us by you for use on your return shipment. (Additional service charge will be applicable)
- Items which are returned with prepaid labels are not eligible for insurance. Any claim for loss or damage after the item has left our warehouse is the responsibility of the customer or the store who provided the label.
7. Once shipment left from our uk warehouse and on the way to Bangladesh, Return service not applicable.
- Buyer need to arrange own shipping method to return it from Bangladesh.
- We offer oneway cargo/shipping service and its only UK to Bangladesh. We don’t provide Bangladesh to UK cargo/shipping service.
8. Risky items; The following items can be shipped only under your own responsibility. Risky items are uninsurable. SadikCargo will not be responsible for any financial loss resulting from damages to these items in transit;
- Eyeshadows and eyeshadow palettes.
- Any items that can be damaged as a result of temperature fluctuations.
- Containers with oil.
- Extremely fragile items. Example; glass containers, light fixtures and light bulbs, kitchenware, sculptures.
YOU BUY - WE SHIP SERVICE :
1. Upon completing registration, you will be assigned a shipping address. You must use the full address as per mentioned. when ordering any items for delivery to our warehouse.
2. Our services and obligations begin when your item is physically delivered to our warehouse at the address specified on your account. We are not responsible for items not delivered to our warehouse for any reason.
3. Our services are limited to storage, handling and shipment of your items. All items are solely your property and the condition of such items is solely your responsibility. Any problems related to your items’ condition at the time of delivery to our warehouse are solely between you and the vendor of the items.
- To avoid wrong product/defect product on delivery from vendor, use our product photo to ensure your product is ok. (check our addidional service page)
- We don’t offer to check electronics item to test power on/off, working or not and etc.
- We provide no guarantee or warranty of any kind item. Under no circumstances will we be responsible for damage prior to arrival to our warehouse, incorrect items, items in condition not as described by the vendor, items lost before delivery to our warehouse, or any other issue related to the condition, characteristics or delivery to our warehouse of item.
4. At your request, we can return items to the seller within the United Kingdom. However, you are responsible for all shipping costs associated with your return shipment.
- Any required RMA documents or prepaid return shipping labels can be submitted to us by you for use on your return shipment. (Additional service charge will be applicable)
- Items which are returned with prepaid labels are not eligible for insurance. Any claim for loss or damage after the item has left our warehouse is the responsibility of the customer or the store who provided the label.
5. Once shipment left from our uk warehouse and on the way to Bangladesh, Return service not applicable.
- Buyer need to arrange own shipping method to return it from Bangladesh.
- We offer oneway cargo/shipping service and its only UK to Bangladesh. We don’t provide Bangladesh to UK cargo/shipping service.
6. Purchase Invoice/Packaging list is mandatory. You need to send us the Invoice of purchase. Otherwise your delivery will not processed.
7. Prohibited or Restricted items from both country are not shippable. If you have any Prohibited or Restricted items you are liable for any further issues.
8. Risky items; The following items can be shipped only under your own responsibility. Risky items are uninsurable. SadikCargo will not be responsible for any financial loss resulting from damages to these items in transit;
- Eyeshadows and eyeshadow palettes.
- Any items that can be damaged as a result of temperature fluctuations.
- Containers with oil.
- Extremely fragile items. Example; glass containers, light fixtures and light bulbs, kitchenware, sculptures.
9. For security reasons our warehouse is not open to the public. Package drop-offs are by appointment only, and we can not accept packages from unsolicited visitors.
Note :
- We have the right to check every product to make packaging list.
- We may provide estimated delivery time frames for your convenience. Shipping speed is not guaranteed, Due to customs & airlines shipping takes longer.
- Once a shipment is packed for flight, Additional service request is not acceptable.